Hotel and
Restaurant Management home study courses are offered in academic partnership with the
Educational Institute of the American Hotel and Lodging Association and the Professional
Development Institute of Tourism. Our curriculum is based on hospitality
industry approved and internationally recognized materials currently used by leading hotel
companies, as well as by over 1200 universities, colleges, vocational-technical schools
world wide. The curriculum meets the certification requirements of The American Hotel and
Lodging Educational Institute. The course material is also recognized by the
British Columbia Yukon Hotels’ Association (BCYHA), British Columbia Resorts,
Campgrounds and Lodging Association, and the Hotel Association of Canada.
Home Study and Distance Education courses
offers a flexible approach that adapts to your career goals and life style. Whether you
are looking for a new career or looking for advancement in your current position in the
Tourism & Hospitality or the Food and Beverage Service Industry, The Professional
Development Institute of Tourism will provide you with a full range of practical, easy to
understand hospitality courses.
Distance education has many advantages:
Learn while you earn; continue
to work at your present job while you taking PDIT courses.
Learn on your own time at your
own pace as your schedule permits.
Save time and money, more time
with your family and less time off form work for classes.
Select the specific course or
curriculum that interests you.
Use material that is easy to
read and to understand, all developed by experts in the tourism and hospitality industry .
Earn internationally recognized
AH&MA Diploma and certificates.
Gain recognition from your
employer for the knowledge you already have. To receive detailed information on PDIT programs, please complete our information request form.
Home
Study Course Outlines
26 different courses are
available covering every area of Hotel and Restaurant Operations. Pick and
choose the specific topic you want. Learn new methods and approaches that apply directly
to your job.
The Lodging and Food Service Industry
Absolutely essential for every new Hospitality industry employees and for those who don't
have broad-based industry experience. Helps staff members understand the industry as a
whole and see how all departments work together. Covers both the lodging and food service
industries.
Food and Beverage Management Shows how to profitably manage a food and beverage service operation in order to
satisfy guests. Employees learn how to give guests the highest priority as all details of
a food and beverage operation are planned, implemented, and evaluated.
Quality Sanitation Management
Shows how to minimize potential liability and better protect the health and safety of
guests and staff. Clearly outlines the sanitation risk management program that helps your
property provide quality products and services, comply with regulations, and improve the
bottom line.
Supervision in the Hospitality Industry
Gives supervisors and aspiring supervisors the information they need to excel in the
hospitality industry. Covers how to recruit, select, and train; increase productivity;
control labour costs; effectively communicate; manage conflict and change; and use time
management techniques.
Understanding Hospitality Accounting I
Straightforward, simplified approach makes learning the fundamentals of
financial record keeping a snap. Staff members learn how to apply basic accounting
terminology, rules, procedures, and concepts to everyday business situations. (For a
perfect follow-up, see course #361.)
Basic Financial Accounting for the Hospitality Industry Introduces the fundamentals of financial accounting through examples
from hotels, restaurants, and clubs. Even managers who feel they are not "numbers
people" will easily understand the accounting process and its function in hospitality
operations. Summarizes the ten steps in the accounting cycle and covers in detail the
income statement and balance sheet, and their uses in hospitality-specific accounting
systems.
Facilities Management Shows your operations managers how to handle today's engineering and
maintenance concerns. Covers all major facility systems. Clearly shows non-engineers how
to understand and speak the language of vendors, suppliers, and maintenance/engineering
staff; reduce expenses; and increase the efficiency of your facility's systems.
Managing for Quality in the
Hospitality Industry
This is designed to acquaint students with quality and leadership issues
facing today's hospitality industry. There are chapters on the Malcom Baldrige National
Quality Award, continuous improvement, quality service, power and empowerment,
communication skills, goal setting, high performance teams, diversity, managing
organizational change, and strategic career planning.
Contemporary Club Management Introduces you to the unique world of private club management. From crunching the
numbers to providing impeccable service, this course explores the issues that today's club
managers face every day. Loaded with case studies, interviews with club managers and
sample contracts.
Tourism and the Hospitality Industry Hotel and Restaurant employees will understand the broad range of factors that
influence and affect the tourism and Hospitality Industry.. Includes research and
marketing methods. An important course if your property depends heavily on tourism.
Managing Front Office Operations Hotel Front Office staff can increase front office efficiency and help sales grow with
the knowledge gained from this course. Includes yield management techniques and the latest
computer technology. Shows how front desk activities and functions affect other
departments and stresses how to manage the front office to ensure that your property's
goals are met.
Managing Housekeeping
Operations Your supervisory housekeeping staff will learn what it takes to manage this vital
department. Provides a thorough overview, from the big picture of maintaining a quality
staff, planning, and organizing, to the technical details of cleaning each area of the
hotel.
Food and Beverage
Service
Helps supervisors and managers plan for and successfully manage the different types of
food and beverage operations in a hotel or motel, including coffee shops, gourmet dining
rooms, room service, banquets, bars, lounges and much more. Can be easily tailored to the
unique needs of your Hotel.
Hospitality Industry
Training
Training is the key to keeping pace with the industry's changing demands worldwide. Show
your Hotel and Restaurant staff how to develop, conduct, and evaluate one-on-one and group
training that will reduce turnover, improve job performance, and help your organization
attain its goals. Contains a wealth of ideas that can be put to use right away!
Human Resources Management Written in practical terms to give Hotel managers and supervisors solutions to today's
sensitive problems. Explains how to fulfill the requirements of the Americans With
Disabilities Act (ADA) and other employment and workplace laws. Covers the latest
strategies for attracting a wider range of applicants, minimizing turnover, reducing
productivity losses, and much more.
Understanding Hospitality Accounting II Cover how to apply accounting basics to hotel/motel accounting systems. Helps staff
members understand departmental accounting and readies them for accounting
responsibilities at the supervisory and managerial levels. (An excellent follow-up to
course #261.)
Marketing of Hospitality Services Teaches employees how to use proven marketing techniques to improve business. Clearly
spells out how to develop, implement, and evaluate a marketing plan. Helps your sales
staff identify and reach the customers you want by using marketing tactics specific to
hospitality services.
Security and Loss Prevention Management
Keep your staff informed about security issues, concerns and practices that affect your
property on a daily basis. Cover the physical security of the property, asset protection,
guest protection, security equipment, emergency management and procedures, OSHA
requirements, and more.
Resort Management and Development
Your staff will learn how to increase your property's share of the growing leisure and
convention markets with the successful resort concepts contained in this course. Shows how
to take advantage of the skyrocketing demand for "mini-vacations." Includes the
concierge function, computer systems, and health club/spa facility management.
International Hotel Management This course rovides the background every graduate will need in today's rapidly
changing global marketplace. It prepares students to plan, develop, market, and manage
hotels in the international arena. It gives students a solid foundation for understanding
and managing cultural diversity in the workplace, and underscores the importance of
protocol in international interactions.
Hospitality Purchasing Management This course teaches you how to buy major commodities and non-food
supplies, ensuring the price and product quality that’s right for your property.
Learn the how-to’s of dealing effectively with suppliers and master the managerial
aspects of purchasing.
Bar and Beverage Management
This course is a must for any employee involved in any way with alcohol service! Includes
everything your staff members need to know to profitably manage your beverage
establishment. Covers beverage cost control systems, hiring and training, responsible
alcohol service, and essential information on a wide range of beverage products.
Managerial Accounting for the Hospitality Industry
With this course, your staff can make effective managerial, business, and operational
decisions based on a thorough understanding of financial analyses. Includes how to analyze
financial statements, identify costs, develop realistic budgets, forecast, plan cash flow,
and more. (It is recommended that employees take courses 261 and 361, or 263 prior to
taking this course OR possess some background in accounting procedures.)
Food and Beverage cost Controls This course helps employees take charge of the complexities of controlling food,
beverages, labour, and sales income. Covers standards determination, the operating budget,
and income cost control, as well as cost control systems, the basics of computers, and
computer applications in planning and control functions.
Hospitality Industry Computer Systems This course gives employees a thorough understanding of hospitality computer
technology and the management of information systems. Features applications for all
functional areas, including reservations, rooms, food and beverage, sales and event
management, and accounting. Employees learn to improve efficiency while serving guests
better.
Hospitality Sales and Marketing Build a top-flight sales team with creative, successful sales and marketing programs
that really work. Features new ways to sell rooms and food and beverage services to
business and leisure travelers, travel agents, and meeting planners. Industry pros give
tips on sales programs and advertising strategies that worked for them, as well as
suggestions for playing up the unique features of your property.
Convention Management and Service Increase your property's convention and meeting business through improved marketing
and better service. Your staff will learn how to address meeting planners' needs and
concerns confidently, creatively, and effectively. Offers unique ideas for servicing
groups during their stay.
