TOURISM & HOSPITALITY TRAINING SERVICES

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TRAINING SERVICES:

SERVICE is the key word to success in the hospitality industry. SERVICE is also the one ingredient which ensures repeat clientele. Training and retraining enable your staff to provide the quality of service demanded by your guests, and quality is the key to a larger share of the market in a competitive environment.
HTM experience with various franchised operations such as Sheraton Hotels, Ramada Inns, Quality Inns and Best Western Motor Inns has broadened our scope in the training field.
We provide the following services:

• Needs Assessment,
  
• In House Education/Training Programs
  
• Interactive Computer Based Training
  
• Training /Policy & Procedural Manuals
  
• Seminars & Workshops
  
• Self-Instructional Courses
  
• Train the Trainer
  
• Supervisory Skills Training
  

HTM training programs are industry approved, and can be customized to suit individual group needs. Our emphasis is on delivering training programs that meet industry and provincial certification standards, and can lead to professional accreditation. HTM programs are delivered by industry professionals in an industry setting.

Hospitality Training and Management
P. O. Box 278, Suite 2 - 141 Memorial Avenue
Parksville, British Columbia,  CANADA, V9P-2G4 
 Phone 250-248-2010 ... Fax 250-248-9413
Contact HTM
Last Updated July 30, 2005