HTM338  Managing Housekeeping Operations

Students and supervisory staff will learn what it takes to manage this vital department. Provides a thorough overview, from the big picture of maintaining a quality staff, planning, and organizing, to the technical details of cleaning each area of the hotel..

HTM387  Security and Loss Preventions Management

Students and staff will learn about security issues, concerns and practices that affect your property on a daily basis. Cover the physical security of the property, asset protection, guest protection, security equipment, emergency management and procedures, and more.

HTM468  Managing Technology in the Hospitality Industry

Gives employees a thorough understanding of hospitality computer technology and the management of information systems. Features applications for all functional areas, including reservations, rooms, food and beverage, sales and event management, and accounting. Employees learn to improve efficiency while serving guests better..

HTM250   Supervision in Hospitality Industry

Gives supervisors and aspiring supervisors the information they need to excel in the hospitality industry. Covers how to recruit, select, and train; increase productivity; control labour costs; effectively communicate; manage conflict and change; and use time management techniques