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HTM333 Front Office Procedures Your staff can increase front office efficiency and help sales grow with the knowledge gained from this course. Includes yield management techniques and the latest compute technology. Shows how front office activities and functions affect other departments and stresses how to manage the front office to ensure that your property's goals are met. HTM250 Hospitality Supervision Gives supervisors and aspiring supervisors the information they need to excel in the hospitality industry. Covers how to recruit, select, and train; increase productivity; control labour costs; effectively communicate; manage conflict and change; and use time management techniques. HTM-241 Food and Beverage Management Shows how to profitably manage a food service operation in order to satisfy guests. Employees learn how to give guests the highest priority as all details of a food and beverage operation are planned, implemented, and evaluated. HTM424 Resort Management and Development Your staff will learn how to increase your property's share of the growing leisure and convention markets with the successful resort concepts contained in this course. Shows how to take advantage of the skyrocketing demand for "mini-vacations." Includes the concierge function, computer systems, and health club/spa facility management. HTM313 Contemporary Club Management Introduces you to the unique world of private club management. From crunching the numbers to providing impeccable service, this course explores the issues that today's club managers face every day. Loaded with case studies, interviews with club managers and sample contracts.
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information on PDIT programs, please complete our information request form. View Fees and Print Registration Form Students from the US & Other Countries View Fees and Print Registration Form Students Residing in Canada. Return To HOSPITALITY TRAINING & MANAGEMENT Home Page! Last Updated December 31, 2005 |
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