CLUB MANAGEMENT
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HTM 281

HTM313  Contemporary Club Management
Introduces you to the unique world of private club management. From crunching the numbers to providing impeccable service, this course explores the issues that today's club managers face every day. Loaded with case studies, interviews with club managers and sample contracts.
HTM356   Human Resources Management
Written in practical terms to give your managers and supervisors solutions to today's sensitive problems. Explains how to fulfill the requirements of the Americans With Disabilities Act (ADA) and other employment and workplace laws. Covers the latest strategies for attracting a wider range of applicants, minimizing turnover, reducing productivity losses, and much more.

HTM465  Food and Beverage Controls
Helps your employees take charge of the complexities of controlling food, beverages, labour, and sales income. Covers standards determination, the operating budget, and income/cost control, as well as control systems, the basics of computers, and computer applications in planning and control functions.

HTM251   Hospitality Supervision
Gives supervisors and aspiring supervisors the information they need to excel in the hospitality industry. Covers how to recruit, select, and train; increase productivity; control labour costs; effectively communicate; manage conflict and change; and use time management techniques.


HTM280  Facilities Management
Shows your operations managers how to handle today's engineering and maintenance concerns. Covers all major facility systems. Clearly shows non-engineers how to understand and speak the language of vendors, suppliers, and maintenance/engineering staff; reduce expenses; and increase the efficiency of your facility's systems
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Last Updated December 31, 2005